Contact and complaints

Making a complaint

Email info@autotoast.com with the subject "Complaint", your account email and what went wrong. We acknowledge complaints within 2 working days and aim to resolve them within 14 days, keeping you updated if it takes longer.

If you're not satisfied with our final response, consumers may refer the matter to an alternative dispute resolution provider or bring a claim in the courts of England and Wales. For data protection concerns you can contact the Information Commissioner's Office (ico.org.uk).

Support for existing customers is also available from your account. Report abuse to info@autotoast.com with the subject "Abuse".